Returns & Exchanges
At 404, we want to ensure you are completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order isn't exactly what you expected, we are here to help you find the right solution.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique return authorization number.
Prepare the Package
Securely pack the items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing